Our Policies
Check-In
3:00 PM
In order for the mansion to be completely prepared to welcome you, please do
not check in before 3:00 PM. If you must check in after 8:00 PM, kindly call
the mansion at 509-394-0211 to make
arrangements for your late arrival.
Check-Out
11:00 AM
Reservations
To reserve your suite, we will charge your credit card at the time of your booking a deposit of the cost of one night's stay plus tax for the room of your choice. Extended stays over 3 days may require a larger deposit. Or if you prefer to pay with a check, your check must arrive within 5 days of your booking or 10 days before your arrival date, whichever comes first, in order to hold the reservation.
For those staying more than one night, 10 days prior to your date of arrival your credit card will be charged the remaining balance of your total room reservation. Payments by check will also require full payment to be received in our office 10 days prior to your stay.
Cancellations
Sometimes cancellations are unavoidable. But unfortunately, last minute cancellations are always difficult to re-book as most mansion guests place their reservations far in advance.
Accordingly, if cancellations are made 10 days prior to your stay, we will be happy to return your deposit less a $25 cancellation fee/per room. If a cancellation is necessary within 10 days of your arrival, we will immediately begin a diligent effort to re-book your suite. If we are successful, your deposit will be cheerfully and promptly refunded less the cancellation fee of $25.
Adults Only
We have created a stunning and gorgeous Mansion. It is themed as an luxurious romantic and/or corporate retreat. Thus our guests are limited to 18 years and older. Any exceptions to this policy must be approved by the management.
Smoke Free
For everyone's comfort, there is no smoking allowed in the home, patio, and surrounding landscaped yard. We invite our guests who smoke to take advantage of the adjacent wide open spaces surrounding the grounds.
No Pets
Fido and Fifi are just like family to you, but may not be to other guests. We do have a very respectful and obedient dog named Dandy. He does not come inside the mansion.
All Suites are single or double occupancy only.
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