Rewards for Repeat Visits & Guest Referrals

 

At Cameo Heights Mansion, we thank you for your loyalty, though we recognize you likely are not coming as a sign of loyalty, but for the overall experience you have come to expect each time you visit CHM. Nonetheless, we know you have other choices for your romantic getaways and we want to provide a reward as well as an incentive for your continued loyalty.

For continuing to choose Cameo Heights Mansion for your romantic getaways and for referring us to your friends and family, we'd like to reward you with a free night’s stay at Cameo Heights Mansion! Please Join our Guest Loyalty and Referral Rewards Programs today by calling us directly at 509.394.0211! You may also let us know you'd like to participate in either program by marking "Yes" to the relevant questions when you make your online reservation.

wine tour after returning

Guest Loyalty Rewards Program


Stay with us 8 nights, Get 1 Night Free!

There are many who come to Cameo Heights Mansions regularly as repeat guests, and some of you are “repeating guests” several times a year. As a thank you, we would like to invite our repeating guests to take part in our Guest Loyalty Rewards Program. We are going to give you a free weekday night after you have stayed with us for 8 nights.

We try to check the records regularly of guests when they are checking in to see if they have earned enough repeated visits to qualify for a Free Night.  If you think you are close, call us anytime and we will perform an updated review of your stays and send you a log showing all your stays that qualify.

Together at Cameo Heights

Guest Referral Program


Refer 8 Friends to Cameo Heights, Get 1 Night Free!

We want to reward you for talking about us. So please tell all of your friends about your experience at Cameo Heights Mansion. If they decide to book a stay, tell them to call and tell us WHEN they book a stay at the Mansion (telling us later will not do) that you referred them. When referral stays together add up to 8 booked referrals, you will awarded a free weekday night. (You do not get more credits for more than one night per stay. Credits are based upon a stay, irregardless of how many nights it may include.)

So have your friends call us at 509-394-0211.  We are eager for them to have their own personal experience at the Mansion!

Terms of the Guest Loyalty Rewards program:

  • Stay 8 nights at the regular online published rate. (Rooms acquired at discounted or promotional rates will not count).
  • Nights purchased with discounted gift certificates will not apply towards loyalty rewards.
  • We do not include rooms booked on OTAs. (Expedia, Hotels,com, TripAdvisor, BedandBreakfast.com, Booking.com, etc., essentially any booking that is not through our online booking engine. If you call us, it is also routed through our online booking engine.)
  • We will retroactively count all rooms for which we have records, back to May 1, 2009.
  • Loyalty awarded nights will be redeemable during  the winter months beginning November 1 thru March 31 of the following year.
  • Gift certificates issued after November 1 of any year will expire one year later.
  • Gift certificates issued before November 1 of any year, will expire on March 31 of the following year.
  • All are restricted to the weekdays of Sunday through Thursday only--(no weekends of Fridays or Saturdays.)
  • All major holidays including December 24 through Jan 2 and the full week of Valentine's day are exempted from this program.

Terms of the Guest Referral Awards program:

  • To receive a referral credit, your friends or family being referred must have never stayed here before.
  • They must book their stay by a phone call and report that the reservation they are making is prompted by your referral. (We will not count referral activity that is reported after the booking is made.)
  • We will only give referral credit when referred guests book their stay at the published online rate, not rooms booked on promotional or discounted offerings.
  • We do not accept for referral credit, stays booked through OTAs. (Expedia, Hotels,com,TripAdvisor, BedandBreakfast.com, Booking.com, etc., essentially any booking that is not through our online booking engine. If you call us to book, it is also routed through our online booking engine.)
  • We will not  give referral credit when the booking is partially or completely paid for with discounted gift certificates.
  • Referral reward gift certificates will be redeemable during  the winter months beginning November 1 thru March 31 of the following year.
  • Gift certificates issued after November 1 of any year will expire one year later.
  • Gift certificates issued before November 1 of any year, will expire on March 31 of the following year.
  • All awarded nights are restricted to the weekdays of Sunday through Thursday only--(no weekends of Fridays or Saturdays.)
  • All major holidays including December 24 through Jan 2 and the full week of Valentine's day are exempted from this program.